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Director of Utilities

Mission Statement
Section 4-05 of the Home Rule Charter of the City of Alexandria charges the Director of Utilities with the administration of power plants; electric lines and services; water supply and distribution; gas lines and distribution; and sewerage collection and disposal.

Function Description
The Director of Utilities manages and coordinates all utility activities for the city including: electric production, electric distribution, water, gas, wastewater, and laboratory and testing services.

Contact
Director of Utilities
phone: (318) 449-5008
Email the Director of Utilities

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Utility Services Department

Mission Statement
The City of Alexandria, Utility Service Department ensures that all Utility Department repair “cuts” are restored in a timely, efficient manner. The department handles all utility mapping and field locating resulting in a safe and productive gas, water, and wastewater system.
The Utility Service Department also works in conjunction with the other city departments by making available for their use a trackhoe, backhoe, boring machine, city wide welder and welding machine, and any other personnel and/or equipment they may need to successfully complete a job. All of this helps to ensure the smooth operation of each department.

Function Description
The City of Alexandria’s Utility Services Department is responsible for:
1.Operating a utility cut repair crew to handle all “cuts” for the Utility Division.
2.Handling all utility line locating duties for the Utility Division.
3.Maintaining maps and “as built” drawings along with up-dating them as needed for the Utility Division.
4.Developing a computer operated mapping system using Autocad Software and the City of Alexandria Base Map.
5.Working in conjunction with the City of Alexandria, SCADA System.
6.Maintaining and updating data pertaining to fire flows and the wellhead protection program as well as the maintenance records of the Gas Distribution and Water Distribution Systems.
7.Working in conjunction with other city departments with equipment use.
8.Providing the services of a certified city welder to Utility and Public Works Divisions.
9.Developing, implementing & operating a City-wide geographical information system.(GIS).

Contact
Email Utility Services

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Water Distribution & Production

Mission Statement
To produce water that is good, pure, wholesome and in quantity suitable for drinking, domestic and culinary purposes. It is also provides water for fire protection and delivers the water by pump stations and water mains to our customers.

Function Description
The Water Department monitors, inspects, repairs and maintains 55 to 65 water wells, 22,733 water meters, 2,500 inch miles of water mains, over 2,300 fire hydrants, 7 pump stations, 10 water reservoirs and delivers an average of 25 million gallons of water to its customers each day. In performing this task, approximately 34 corrective work orders are completed each day.

Read the Water Quality Report

Contact
Water Production & Distribution
phone: (318) 441-6215
Email Water Distribution & Production

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Wastewater Treatment and Collection

Mission Statement
To keep existing sewer system in repair and condition to meet health, D.E.Q. and E.P.A. standards for infiltration - inflow and any other sanitary condition dealing with the entire sewer system. To ensure the production of a quality dewatered sludge that can be beneficially reuse. To review plans and specifications for any new sewer system.

Function Description
The Wastewater Department consists of two different operations, namely the collection and treatment of wastewater, for the City of Alexandria, and is in operation 24-hours a day, seven days per week. The Collection Department installs service taps, builds manholes, lays extensions, and maintains lift stations. The Treatment Department operates and maintains a treatment facility that utilizes a modified activated sludge process.

Contact
Wastewater Treatment and Collection
phone: (318) 441-6240
Email Wastewater

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